f778 Terms & Conditions

Definitions & Scope of Application

The key terms used in these Terms are defined as follows:

• "Platform" — The f778 website, applications, and all related services.
• "Account" — A registered profile assigned to each member.
• "Gaming Balance" — Currency or points deposited in the account and used to play games.
• "Bonus" — Additional credits or rewards provided by f778.
• "Wagering Requirement" — The amount that must be wagered before bonus funds can be withdrawn.

These Terms apply equally to all services and game categories on f778 — slots, live casino, cricket betting, fishing games. Separate terms may apply to specific promotional offers, and those will be stated on the relevant offer page.

Account Registration & Eligibility

The following conditions must be met to open and use an account at f778:

1. You must be at least 21 (twenty-one) years of age.
2. All information provided at registration — name, mobile number, date of birth — must be completely truthful and accurate.
3. Each person may open only one account. Opening multiple accounts is strictly prohibited.
4. The account is solely for personal use; placing bets on behalf of a third party or using their funds is prohibited.
5. Registration using a false identity, forged documents, or another person's identity will result in immediate account termination.

f778 may request additional documentation for identity verification at any time. f778 reserves the right to suspend withdrawals until verification is complete.

Account Security & Responsibility

It is your responsibility to keep your account login details (username and password) completely confidential.

• Do not share your password with anyone.
• You should not allow strangers or even family members to use your account.
• If you suspect unauthorized access, notify the f778 support team immediately.
• You are responsible for all activity carried out through your account.

Financial Transactions: Deposits & Withdrawals

All financial transactions on f778 are conducted in Bangladeshi Taka (BDT / ৳). The platform supports the following Mobile Financial Services (MFS):

• bKash — bKash
• Nagad — Nagad
• Rocket — Dutch-Bangla Bank mobile wallet
• Upay — Upay

The following rules apply to all financial transactions:

• Minimum deposit amount: ৳300 (same rule for every method).
• Minimum withdrawal amount: ৳800.
• Successful withdrawal requests are generally processed within 1 hour.
• Deposited funds must come from the registered mobile number.
• Deposits from mobile numbers registered under a third party's name will not be accepted.

f778 reserves the right to hold any payment and investigate an account in cases of fraud, money laundering, or suspicious transactions.

Welcome Bonus & Promotional Offers

New members at f778 receive a 120% welcome bonus on their first deposit, up to a maximum of ৳15,000. The following terms apply to the bonus:

• The bonus applies to the first deposit only, once per account.
• For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200. Depositing ৳26,000 or more gives the maximum bonus of ৳15,000, making the total balance ৳41,000.
• Wagering requirement: you must wager 20 times the bonus amount (on the bonus only, not on deposit + bonus). Example: ৳1,200 bonus × 20 = ৳24,000 must be wagered.
• Bonus funds cannot be withdrawn until the wagering requirement is fully met.
• While a bonus is active, the main account balance is also withdrawable under controlled conditions.
• f778 reserves the right to modify or withdraw any promotional offer at any time.
• Claiming a bonus through multiple accounts, VPN use, or any other fraudulent means will result in full account termination.

VIP Program & Cashback

f778's VIP program has three tiers. A weekly cashback benefit is provided at each tier:

• Bronze — Up to 0.5% weekly cashback.
• Silver — Up to 1.0% weekly cashback.
• Gold — Up to 1.5% weekly cashback.

Advancement to a VIP tier depends on your regular participation and activity on the platform. f778 automatically moves eligible members to the next tier. The specific cashback rates and conditions are set and may be changed at f778's own discretion.

Prohibited Activities

The following activities are completely prohibited on f778. If any of these are detected, the account will be terminated and all balances forfeited:

• Opening or operating multiple accounts.
• Attempting to gain artificial profit by exploiting the bonus system (bonus abuse).
• Hacking, using bots, automation software, or game manipulation.
• Deliberately exploiting technical vulnerabilities in the platform.
• Placing bets using a third party's funds.
• Transacting with funds from illegal or suspicious sources.
• Harassing, deceiving, or attempting to harm other members.

Gaming Rules

The following general rules apply to participation in all games on f778, including slots, live casino, fishing games, and cricket betting:

• Each game has its own rules, which can be found in the game interface.
• If a winner is declared due to a technical error, f778 reserves the right to void that result.
• The software used to determine game outcomes relies on neutral and verifiable Random Number Generator (RNG) technology.
• In cricket betting, bet outcomes depend on the official results of the relevant sports body. For disputed or incomplete matches, f778 follows its own guidelines.
• If a game is left incomplete due to an internet disconnection, the last state saved on the server will be considered final.

Responsible Gaming

f778 places the highest importance on responsible gaming. We believe gaming is a form of entertainment, not a source of income.

• If you feel you are unable to control your gaming, please notify our support team.
• We can set deposit limits or arrange a temporary account suspension at a member's request.
• Opening an account or playing games is completely prohibited for anyone under the age of 21.
• To learn more about responsible gaming, please visit our Responsible Gaming page.

Privacy & Data Protection

f778 is committed to protecting your personal information. We use SSL encryption technology to keep all your data secure.

• Your personal information is not sold or rented to third parties.
• Information may be shared with law enforcement to meet legal obligations or when required for fraud investigation.
• Full details on how your information is collected and used can be found in our Privacy Policy.

Account Termination & Fund Withdrawal

f778 may suspend or permanently terminate an account without notice in the following circumstances:

• Violation of any clause of these Terms.
• Evidence of fraudulent or deceptive activity.
• Evidence of operating multiple accounts.
• Use of a false identity or documents.

If you wish to close your account without a specific cause, you may apply through the support team at any time. Before account termination, the verified balance (excluding bonuses, subject to wagering completion) will be returned.

Customer Service & Dispute Resolution

For any issue or dispute on f778, our customer service team is always ready to assist.

• Live Chat: Support available 24/7 in Bengali and English.
• Email: [email protected]

For any dispute, please contact the support team first. The support team will review the matter and provide a decision within a reasonable time. f778's decision will be considered final, unless applicable law states otherwise.

Limitation of Liability

f778 bears no responsibility for the following:

• Games interrupted due to internet disconnection, power outages, or other technical issues.
• Software errors by third-party game providers.
• Losses resulting from security vulnerabilities in your device or network.
• Service interruptions due to unexpected natural disasters or force majeure events.

The maximum liability for any loss will be limited to the principal amount deposited in your own account.

Amendment of Terms and Conditions

f778 reserves the right to amend, change, or update these terms and conditions at any time. Members will be notified through the platform in the event of significant changes.

Continued use of the platform after any changes will be taken as your acceptance of the new terms and conditions. It is therefore advisable to review this page regularly. The date of the last update to these terms and conditions is noted at the top of the page.

Applicable Law and Jurisdiction

These terms and conditions are governed by applicable international online gaming regulations. f778 operates as a safe and fair platform and is committed to ensuring fair play.

If any provision is found to be unlawful or unenforceable, the remaining terms and conditions will remain fully in effect.